October 19th 2009 Large Corporations Not Giving Us Credit
I can’t believe how naive some companies think we are. I was reading an article on an IT website which indicated that Canada was one of the worst countries offering high-speed Internet when it comes to price and speed. While reading the article, it mentioned some facts I wanted to check out, so I went looking at some of the major providers available to me, and found this ad.
Basically, it indicates that Rogers has a $45 mega value combo. Funny thing is though, if you look at the details the price is $50 (written quite clearly as the BASE price), and fees on top of that. Now, I am willing to let them get away with $45 plus additional fees (even though I wholeheartedly disagree with the practice, it is pretty common in the industry), but come on Rogers, don’t you give your customers any credit at all?
They not only market it as the $45 Mega Value Combo, but everywhere it is referenced, it includes the $45 price tag, which is incorrect, given the fact the information clearly states otherwise.
It amazes me that companies who do this kind of thing continue to get customers. Canada, we all need to stop these companies for charging us WAY TOO MUCH for the service we get. We have the infrastructure in place to offer these services at a much lower price.
This is just another reason (on top of what is becoming a very large list), which keeps me away from Rogers as a customer.
Check out the IT World article for more information.
